Procedures
TransactionsCustoms
Submission of Complaints, Suggestions & Commendations
Step-by-step guide to carry out a Submission of Complaints, Suggestions & Commendations
Procedure Steps
1
General Procedure
- Access web portal, fill form, attach docs.
- DAU tech investigates.
- Response sent via email, mail, or phone.
2
Response Time
5 business days
3
Cost
Free